Privacy Policy

DearKeaton.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.  This notice describes our Privacy Policy.  By visiting DearKeaton.com, you are accepting the practices described in this notice.

DearKeaton.com is owned and operated by Dear Keaton, LLC.  Throughout the site, the terms “we,” “us,” and “our” refer to both the Web site and Dear Keaton, LLC. This Privacy Policy applies to all of the products and services offered by us and details important information regarding the use and disclosure of user information collected by us. Dear Keaton is based in the United States and the information we collect is governed by U.S. law.

We collect and use your personal information to process and fulfill your orders and to notify you of your order status. Telephone numbers and e-mail addresses are used to contact you regarding your order. In addition, when you respond to a contest, questionnaire, or sweepstakes, we may ask you for your name and email address or other Personal Information. We do not collect any Personal Information about you unless it is voluntarily provided by you.
All Transactions are processed by our third-party payment vendors. We do not collect, store, or maintain any billing information. Instead, it is collected and processed through these third-party vendors pursuant to the terms and conditions of their privacy policies and terms of use (linked below).

Stripe: https://stripe.com/gb/privacy
Paypal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

ACCOUNT CREATION

We provide the option to create an account with us.  We do not require account creations to view any of our products or to make purchases.  By creating an account, you will be able to take advantage of order history as well as pre-filled forms during checkout on subsequent orders.  During account creation, you are required to give contact information (such as name and email address).

USE OF COOKIES & PIXEL TAGS

We may use cookies and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may use this information for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes. You may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some interactive features of the Site. In addition to cookies, we also collect Aggregate Information through the use of “tracking pixels”. We use tracking pixels to utilize retargeting ads, to tell when an advertisement has been clicked on or otherwise interacted with, and use that information to judge which advertisements are more appealing to users. In some cases, we use third party service providers to help us collect and analyze this information.

We use one or more third–party analytics services (such as Google Analytics) to evaluate your use of the Site, compile reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, data and time, amount of time spent on particular pages, what sections of the Site you visit, number of links clicked while on the Site, search terms and other similar usage data), and analyze performance metrics. These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using the Site, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. We also use one or more third-party remarketing services to advertise on third-party websites to previous visitors to our Site. These third-party remarketing service providers use cookies to serve ads based on a past visit to the Site. Any data collected by such third party remarketing service providers will be used in accordance with this Privacy Policy and the privacy policy of such third party remarketing services provider.

PROMOTIONAL EMAILS / NEWSLETTER

If you opt to subscribe to our newsletter, we may send you exclusive emails with promotional and/or informational content.  The emails will include an “Unsubscribe” feature if you no longer wish to receive such emails.

INFORMATION SHARING AND DISCLOSURE

DearKeaton.com does not sell, rent, trade, or share personal information with third parties except under the following circumstances:

We use other third parties such as a shipping company to deliver orders and a credit card processing company to collect payments for goods sold on our Web site. When you make a purchase on our Web site, we will share the necessary amount of personally identifiable information for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for promotional purposes.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, or legal process served on our Web site.

We may share personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of DearKeaton.com’s Terms, or as otherwise required by law.

In the event DearKeaton.com goes through a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.

Keep in mind that any information that you voluntarily disclose to us through our social media pages, for example, Instagram, Facebook, Blog and Pinterest, becomes publicly available.  Please note that any content you post on our social media pages (including your social media account name) becomes published content and is not considered personally identifiable information subject to this Privacy Policy.  Your messages and other information you make available on our social media pages will be seen by people and organizations not related to or controlled by DearKeaton.com and may be used by others to contact you.  We are not responsible for the personally identifiable information you choose to submit through our social media pages.

CONFIDENTIALITY AND SECURITY

Dear Keaton employs well-established security measures to safeguard our systems and your information. However, we cannot control all the individuals and activities on the internet and elsewhere, and therefore cannot guarantee that such information will never be compromised.

UPDATES TO THIS PRIVACY POLICY

We reserve the right, at our sole discretion, to change, modify, add or remove any portion of this Privacy Policy in whole or in part, at any time and without notice.  Your continued use of this Web site after any changes to these policies are posted will be considered acceptance of those changes.

For questions about our Terms & Privacy Policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact Dear Keaton by email, telephone, or mail:

DEAR KEATON

1428 Fairmont Ave NW 
Suite F
Atlanta, GA 30318
800.935.7556
hello@dearkeaton.com