This item ships via common freight carrier with threshold delivery - inside first dry area of home (on ground level).
Please allow 2-3 weeks for delivery. Once the shipment arrives to the local freight terminal, a representative will contact you to schedule delivery.
This item is not eligible for return.
We do not accept returns on freight shipped furniture or sale items.
Visit the CUSTOMER CARE page for our full return policy. If you have questions regarding shipping, delivery or returns please contact us at firstname.lastname@example.org or 800.935.7556